2025 SURVEYS

• Survey 25 : Bed Linens

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2024 SURVEYS

• Survey 24 : Waste Audit
   

2023 SURVEYS

• Survey 23 : Room Credit Survey

 

2022 SURVEYS

• Survey 22 : No housekeeping service

• Survey 22 : RA

• Survey 22 : Supervisor
   

2019 SURVEYS

• Survey 19 : Complimentary Plastic Bottles

• Survey 19 : Provision of Matches

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2018 SURVEYS

• Survey 18 : DND Procedures

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2017 SURVEYS

• Survey 17 : Room Amenities

• Survey 17 : Public Area Cleaning

• Survey 17 : Laundromat Pricing

• Survey 17 : Salary & Benefits for Housekeeping Staff

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2016 SURVEYS

• Survey 16 : RFID

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2015 SURVEYS

• Survey Feb 15 : Public Hand Dryer

• Survey Mar 15 : Payment Room Attendants

• Survey 15 : Pillow Menu

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2014 SURVEYS

• Survey Jan 14 : Face Towel

• Survey Feb 14 : Laundry Prices

• Survey Feb 14 : Room Inspection

• Survey Apr 14 : Salary Survey

• Survey Apr 14 : RA Self-release

• Survey Dec 14 : Room Amenities

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2013 SURVEYS

• Survey Jan 13 : Duvet Insert Card

• Survey Jun 13 : Alarm Clock

• Survey Jun 13 : EZI Maid

• Survey Oct 13 : Outsourcing RA

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2012 SURVEYS

• Survey Mar 12 : Types of Bed Used in Singapore 5 Stars Hotel

• Survey Mar 12 : Outsourcing Housekeeping

• Survey Mar 12 : Ballroom Carpet

• Survey Mar 12 : Night Turndown

• Survey May 12 : Preventive Measure for Bedbugs

• Survey Nov 12 : Bathroom Amenities

• Survey Nov 12 : Hollywood Twin

• Survey Nov 12 : RA Salary

• Survey Nov 12 : Breakfast Card

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2011 SURVEYS

• Survey May 11 : Working Shoes

• Survey May 11 : Foreign Labour

• Survey Jun 11 : Female Hygiene

• Survey Aug 11 : HOD Uniform

• Survey Nov 11 : Cleaning Quota

• Survey Dec 11 : Cost Per Extra Room

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2010 SURVEYS

• Survey Jan 10 : Linen Change

• Survey Jan 10 : Lost & Found

• Survey Feb 10 : NTD

• Survey Feb 10 : Furniture

• Survey Mar 10 : Midnight Shift

• Survey Apr 10 : Mattress Size

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2009 SURVEYS

• Survey Jan 09 : Smoking Area

• Survey Jan 09 : Reward for Room Attendant with Best Maintained Rooms

• Survey Jan 09 : Dustbins

• Survey Jan 09 : Minibar by Housekeeping Dept

• Survey Apr 09 : Response for Staff Parking

• Survey May 09 : Minibar

• Survey Jun 09 : Room Night Turn Down

• Survey Jul 09 : Fitted Sheets

• Survey Jul 09 : Linen Room Operating Hours

• Survey Jul 09 : Procedure for Guest Room Door

• Survey Aug 09 : Housekeeping Procedure

• Survey Aug 09 : Housekeeping Issues

• Survey Sep 09 : Table Linens

• Survey Sep 09 : Lost & Found

• Survey Oct 09 : Pillow Menu

• Survey Oct 09 : Mini Bar Operations

• Survey Oct 09 : Cleaning Contractors

• Survey Oct 09 : Swimming Pool

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2008 SURVEYS

• Survey Jan 08 : Babysitting

• Survey Jan 08 : Self-serviced Laundrette

• Survey Feb 08 : Casual Labour

• Survey Feb 08 : Glass Cleaning

• Survey Mar 08 : Supervisor Comparison

• Survey Mar 08 : Extra Bed

• Survey Oct 08 : Room Safety

• Survey Oct 08: Bathroom Amenities

• Survey Nov 08 : Turndown Service

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PAST SURVEYS

• Mini Bar Survey

• Ice Tray in Rooms and Extra Bed

• Survey of Mode of Communication in Operational Departments

• Survey on Turn Down Service

• Survey on Managing Hotel Linen

• Lost And Found Survey

• Market Survey Report