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ION Officer – Housekeeping

Orchard Turn Developments Pte Ltd – ION Orchard

Date Posted : 30 August 2018


  • Responsible for supervising all housekeeping staff including supervisors

  • Assign housekeeping personnel their duties, and inspects work daily for conformance to prescribed standards of cleanliness

  • Attend to complaints and requests and escalate any priority issues to the Manager/Executive

  • Check on daily deployment & grooming on all housekeeping staff

  • Prepare daily shift reports & conduct monthly audit on all housekeeping staff

  • Improve housekeeping system by obtaining feedback from all housekeeping personnel

  • Involve in monthly meeting with service vendors

  • Assist the Manager with On-the-Job-Trainings on grooming and maintaining of service standard for all housekeeping staff

  • Report any defects which require action & ensure the remedial works have been duly carried out

  • Report any repairs and attend to any preventive maintenance work required

  • Monitor cleaning materials and ensure inventories are adequately stocked and properly maintained

  • Monitor & co-ordinate with term-contractors on their regular servicing & works

  • Maintain proper records of all activities/events in the Log Book

  • Check & ensure all safety measures are practiced (such as displaying of wet floor sign, buddy system when using ladder, etc) while cleaners performing cleaning works on site

  • Attend to emergency / crisis promptly & arrange for the necessary manpower & cleaning tools / equipment deployed on site

  • Perform ad-hoc jobs as & when assigned


  • Minimum 'O' Level

  • Enthusiastic and service-oriented individual with a friendly and pleasant personality

  • Vigilant, alert with a keen eye for details

  • Are able to converse fluently in English (other language skills will be an advantage)

  • Willing to work on weekends and shifts

  • Excellent team worker

  • Computer literate

  • Knowledge on Workplace Safety & Health Act (WSHA) regulations an advantage

  • Prior experience in housekeeping preferred

Interested applicants please email to: